If you are an out of state person that makes a deposit in error, they make you go through a difficult process just to get your money back. They use an add on which does not allow them to see the emails asking for IDs, credit cards and bank statements after they send them. Their system does not have a built in secure document upload feature. Platinum gets priority especially if you have a casino cage withdrawal.
1) if you are not a Platinum level player don't count on fast withdrawals. These are all from the person who runs the online casino - Ray Overlay.
